Privacy Policy
What We Do With Your Data
When you buy a product from Royal Glass, we gather personal information like your name, address, mobile number, and email address. When you visit our website, we also receive your computer’s IP address to learn about your browser and operating system. If you agree, we may send you emails about our store, new products, and updates.
Why Do We Collect Your Data
We gather and use your information at Royal Glass for several purposes. Firstly, we aim to understand your needs more effectively. Additionally, we strive to enhance our services and products based on your feedback. We also send promotional emails with information we believe will interest you, and may contact you for surveys and other market research. Finally, we customise our website based on your online behaviour and preferences.
How Do You Get My Consent
When you give us personal information for a transaction, order placement, delivery arrangement, or return, we assume you consent to us collecting and using it solely for that purpose. If we request your personal information for a secondary reason, such as marketing, we will either directly ask for your express consent or provide you with an opportunity to decline.
How Do I Withdraw My Consent
If you decide to change your mind after opting in, you can withdraw your consent for us to contact you or continue collecting, using, or disclosing your information by contacting us at support@royalglass.co.nz at any time.
Third Party Services
In general, the third-party providers we use will only collect, use, and disclose your information as needed to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we must provide to them for your purchase-related transactions. We recommend that you review their privacy policies to understand how your personal information will be handled by these providers. It’s important to note that some providers may be located in or have facilities in a different jurisdiction than you or us. Therefore, if you decide to proceed with a transaction involving a third-party service provider, your information may be subject to the laws of the jurisdiction(s) where that service provider or its facilities are located.
Cookie Policy
By agreeing to allow our website to use cookies, you also consent to the collection of data on your online behavior, including the analysis of web traffic, the pages you spend the most time on, and the websites you visit. This data is used to personalize our website to better suit your needs. Once the data is used for statistical analysis, it is completely removed from our systems. Please be aware that cookies do not grant us control over your computer in any way. They are simply used to track which pages you find valuable and which ones you do not, enabling us to enhance your overall experience.